Privacy Policy

Effective date: January 1, 2026
Last updated: July 08, 2026

1. Who we are

TMAX Roll Ups (referred to as “TMAX,” “we,” “us,” or “our”) operates at 3831 Pinemont Dr, Houston, TX 77018. We manufacture custom roll-up doors, shades, screens, shutters, and related systems for residential and commercial applications. You can reach us at info@tmaxrollups.com or 713-772-9988.

2. What information we collect

We collect information you voluntarily provide when you use the contact forms on this website. This includes:

• Your name
• Your email address
• Your phone number
• Your installation or shipping zip code
• Product interests (garage doors, shades, shutters, etc.)
• Project details you share (opening sizes, timelines, photos)
• Business information if you submit a dealer application (business name, location, years in business, etc.)

We do not currently use analytics or tracking cookies on this website. We do not track your browsing behavior.

3. How we use your information

We use the information you provide solely to:

• Respond to your inquiry, quote request, or dealer application
• Prepare accurate quotes based on the project details you share
• Follow up on installations, warranty questions, or service requests
• Contact you about products or services you specifically requested

4. Who we share your information with

We do not sell your personal information. We do not share your information with third parties for marketing purposes.

We may share information with service providers who help us operate our business, such as:

• Our web hosting provider (Netlify) which processes contact form submissions
• Our email provider, used to send you responses
• Shipping carriers if you order a physical product from us

These providers only receive the information necessary to perform their function, and are contractually required to protect your data.

We may also disclose information if required by law, court order, or to protect our legal rights.

5. How long we keep your information

We keep contact form submissions and related correspondence for as long as reasonably necessary to respond to the request, support the customer relationship, handle product-specific warranty matters, maintain business records, or comply with applicable legal obligations. Warranty periods vary by product and component.

Dealer application information is retained for as long as the dealer relationship is active, plus applicable retention periods for business records.

6. Your rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of any future communications

To exercise any of these rights, email us at info@tmaxrollups.com or call 713-772-9988. We'll respond within 30 days.

7. Data security

Our website is served over HTTPS. Form submissions are processed by our hosting and email-service providers using access controls and encrypted network connections. We also use application-level validation and security controls. No internet transmission or storage method can be guaranteed to be completely secure.

8. Children's privacy

This website is not directed at children under 13, and we do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us and we will delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Substantive changes will be posted here; continued use of our website after changes constitutes acceptance.

10. Contact us

If you have questions about this Privacy Policy or our privacy practices:

TMAX Roll Ups
3831 Pinemont Dr
Houston, TX 77018
Email: info@tmaxrollups.com
Phone: 713-772-9988